What AI models does the agent use?

The agent has access to Claude, DeepSeek, Gemini, and other top models. It automatically routes to the best model for each task — you never have to think about API keys or token limits.

Yes. Each agent runs in an isolated environment. We don't train on your data, and you can export or delete everything at any time. The underlying engine (GoGogot) is open-source, so you can audit exactly how it works.

What can the agent actually do?

Browse the web, process files (CSV, PDF, images), run scheduled tasks, remember context across sessions, and communicate via Telegram or Slack. Think of it as a capable junior employee, not a chatbot.

How does memory work?

The agent maintains persistent memory across sessions. It remembers your preferences, past conversations, and task context. You can also explicitly tell it to remember or forget things.

Can I self-host the agent?

Absolutely. GoGogot is 100% open-source. Run it on your own hardware for free. cowork.ink is the managed version — we handle servers, model costs, updates, and uptime so you don't have to.

Is there a free trial?

We offer a 7-day money-back guarantee. Spin up an agent, give it real tasks, and if it doesn't save you time, we'll refund you — no questions asked.

What is the main difference between an AI agent and a chatbot?

The core difference is autonomy. Chatbots follow pre-defined scripts and respond to keywords. AI agents reason about goals, plan multi-step actions, use external tools (APIs, databases, calendars), and learn over time — without step-by-step human instruction.

Are AI agents smarter than chatbots?

Yes, in practical terms. Chatbots resolve around 30–40% of inquiries without escalation. AI agents handle 70–85%, because they can take actions across systems rather than just answering questions.

Can a chatbot become an AI agent?

Not without a fundamental architectural change. Chatbots lack the reasoning loop, tool-use capability, and memory needed for agentic behavior. Modern platforms like cowork.ink are built agent-first from the ground up.

Which is better for customer support — chatbot or AI agent?

For simple FAQ interactions, chatbots work fine. For anything requiring multi-step actions (booking, refunds, lead qualification), AI agents deliver 3× better ROI and 20+ percentage points higher resolution rates. See our [guide to AI agent use cases](/blog/ai-agent-use-cases/) for specifics.

Do AI agents replace humans?

No — they augment them. Agents handle 70–85% of routine, repetitive tasks, freeing human teammates to focus on judgment-heavy, creative, and relationship work. The goal is collaboration, not replacement.

AI Agents vs. Chatbots: What's the Difference and Why It Matters

AI agents and chatbots aren't the same. See the REAL differences in autonomy, task complexity, and ROI — and pick the right tool for your team. Compare now!

Frequently Asked Questions

What is the main difference between an AI agent and a chatbot?: The core difference is autonomy. Chatbots follow pre-defined scripts and respond to keywords. AI agents reason about goals, plan multi-step actions, use external tools (APIs, databases, calendars), and learn over time — without step-by-step human instruction.
Are AI agents smarter than chatbots?: Yes, in practical terms. Chatbots resolve around 30–40% of inquiries without escalation. AI agents handle 70–85%, because they can take actions across systems rather than just answering questions.
Can a chatbot become an AI agent?: Not without a fundamental architectural change. Chatbots lack the reasoning loop, tool-use capability, and memory needed for agentic behavior. Modern platforms like cowork.ink are built agent-first from the ground up.
Which is better for customer support — chatbot or AI agent?: For simple FAQ interactions, chatbots work fine. For anything requiring multi-step actions (booking, refunds, lead qualification), AI agents deliver 3× better ROI and 20+ percentage points higher resolution rates. See our [guide to AI agent use cases](/blog/ai-agent-use-cases/) for specifics.
Do AI agents replace humans?: No — they augment them. Agents handle 70–85% of routine, repetitive tasks, freeing human teammates to focus on judgment-heavy, creative, and relationship work. The goal is collaboration, not replacement.